FAQ

GENERAL

• All jewelry is made using high quality, tarnish resistant sterling silver or stainless steel hardware.
• All jewelry is made using real gemstones and pearls with minimal amounts of glass and acrylic. 
• All necklaces can be lengthened with a complimentary extension chain upon request - please leave a note at checkout.

 

SHIPPING

• Please allow 2-3 days for processing before your item ships. 
• Complimentary shipping and repairs are offered on all US orders. 
• International buyers will pay a flat, subsidized shipping rate of $14.
• Clairolime is not responsible for packages once shipped - please double check your address and observe tracking.

 

CARE

• Avoid contacting jewelry with water, sweat, perfume and cosmetics. 
• Gently rub jewelry with a polish cloth to restore luster.